June 23-July 21, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Reservoir Tank #1 mixer failed and was removed for replacement.

• The “Leashed Dogs Allowed” and “Boat Trailer Parking” signs were put up at the Clubhouse.

• Maintenance was completed on the truck brakes, spark plugs and coil packs.

• Sweeper was used to clear the clubhouse parking lot.

• Dinghy mooring hitch mounted and painted on the dock, and the yellow guideline was repainted.

• A leak was detected on the customer’s side of a meter and was corrected.

June 2022 Water Usage (in gallons)

From storage tanks 539,100 Chlorine monitoring feed (0.178 gpm) 7,690
Net to distribution 531,410
Flushing 3,300 Residential meters 324,580
Unaccounted for water 203,530 Percentage of loss 38.3% Average gallon per minute loss 4.7

Lab results from this period:

Sample Location: 1202 Beach Ave.

Date: 6/27/22

Total Trihalo Methane (TTHM’s)

Total Trihalomethane = 58.8 ug/L, MCL 80 ug/L

Haloacetic Acids (HAA’s)

HAA(5) = 33.5 ug/L, MCL 60 ug/L

Sample Location: Dickinson Lake

Date 7/14/22

Chlorophyll A: 2.14 ug/L @2’, 2.79 ug/L @10’, 3.47 ug/L @14’

Pheophytin A: 1.04 ug/L @2’, 1.12 ug/L @ 10’, 1.01 ug/L @ 14’

May 17-June 22, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Sweeper has now been fixed.

• Pumpback meter installed. Meter reading start value 67,462,000.

• Diver was called out to locate anchor rope for float docks.

• New basketball hoop was installed at the playground.

• Leak detection and repair to service connection at 1206 Beach Ave.

May 2022 Water Usage (in gallons)

From storage tanks 513,430 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution 505,480
Flushing 3,000 Residential meters 248,220
Unaccounted for water 257,260 Percentage of loss 51.1% Average gallon per minute loss 5.8

April 19-May 16, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Large docks were launched on April 20th in preparation for spring dry dock.

• Dug up and repaired a failed valve on Hales Passage Dr.

• Performed monthly flushing.

• LISE member alerted us to a major leak at 1190 Hales Passage Dr. Staff dug it up and made an immediate repair.

• Vertical profiling lab samples and various routine duties performed.

April 2022 Water Usage (in gallons)

From storage tanks 797,240 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution 787,290
Flushing 3,000 Residential meters 254,320
Unaccounted for water 531,970 Percentage of loss 67.7% Average gallon per minute loss 12.3

March 21-April 18, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Nick Kluge was hired as a new part-time operator.

• Main break on Mt. Vista Dr. repaired, accounting for approximately 2 gallons per minute.

• Identified main break near 3015 Hales Passage, awaiting utility location to excavate that area.

• The water main on this end of Hales Passage is shut off to minimize water loss.

• Continuing to identify the location of a major main break, isolated somewhere near 3051 Hales Passage, approximately 12 gallons per minute.

Coming up:

• Large docks scheduled for launch on April 20 to be in place for spring dry dock. Small docks will be deployed later in May.

March 2022 Water Usage (in gallons)

From storage tanks 534,030 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution 526,080
Flushing 6,000 Residential meters 241,860
Unaccounted for water 278,220 Percentage of loss 52.9% Average gallon per minute loss 6.2

February 21-March 21, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Placed caution tape to block south side of Clubhouse deck due to geotechnical engineer’s recommendation limiting activity on that section of the deck.

• Received and installed a new controller unit for the turbidimeter.

• Clubhouse decks pressure washing completed by Nick Kluge.

• Dock repairs and upgrades completed by Chris Immer, including a new winch system for the gangway.

Coming up:

• Large docks scheduled for launch on April 19 and/or 20 to be in place for spring dry dock. Small docks will be deployed later in May.

February 2022 Water Usage (in gallons)

From storage tanks 480,500 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  472,550
Flushing 0 Residential meters    234,870
Unaccounted for water 237,860 Percentage of loss        50.3%

January 24-February 20, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Sweeper repaired and in operation after diagnosing a winch problem.

• Clubhouse plumbing was repaired on February 16 due to freeze damage.

January 2022 Water Usage (in gallons)

From storage tanks 743,900 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  735,950
Flushing 4,500 Residential meters    297,300
Unaccounted for water 301,800 Percentage of loss        69.5% Percent of loss not including main break 20.8%

December 7, 2021-January 24, 2022 Operations Report

Kevin Southworth, Operations Manager

During this period:

• The water main break near 1136 Beach Ave (road washout) was temporarily repaired/stabilized on December 23.

• On December 23 a new water loss of about 7-10 gallons per minute (gpm) registered on our charts. This happened right before the snow and extended freeze. This main break was finally isolated to the area of 1237 Beach Ave and repaired on January 21. The cause of this leak was due to tree roots growing around the main. Currently there is an additional 6-7 gpm loss, leak detection and isolation is in process.

• Approximately 14 residences experienced burst pipes during and after the freeze, beginning on December 29, and we continue to hear about newly discovered damage as owners return to their homes. Major water loss and depletion of our water storage tanks was averted by monitoring new meter usage constantly. This saved our water storage and minimized water damage to property.

• The Clubhouse also had a burst pipe and is pending repair. As such the Clubhouse is closed (normal for the off-season) until water service can be restored.

• The Operations Shop door was replaced by a metal frame/door by Nick Kluge on January 22. This is to increase security after the previous wooden door/frame was pried open by a burglar on March 3, 2021.

December 2021 Water Usage (in gallons)

From storage tanks 519,850 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  511,900
Flushing 1,200 Residential meters    347,500
Unaccounted for water 163,200 Percentage of loss        31.9%

November 16-December 6, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Water treatment was offline from November 16-20 while stormwater runoff conditions created high turbidity in the reservoir. Treatment resumed on November 21 after confirming the treatment plant could produce clean and healthy water. Since November 21 treated water has been well within turbidity standards and no boil water advisory was needed. There was a brief turbidity spike on November 15 which will result in a turbidity violation notice for November.

• Removed kayaks and skiff from the Clubhouse beach area, moved to the boat trailer parking area.

• Coordinated with Public Works with a plan to stop flow of Aiston Creek at Holiday Lake Dam. This was to enable the road crew to clear the culvert at Beach Ave and Aiston Creek Dr. The road crew was able to clear the culvert on December 6 without stopping the creek.

November 2021 Water Usage (in gallons)

From storage tanks 394,450 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  386,500
Flushing 1,500 Beach Ave. Main Break Estimated (10/15) 38,400 Residential meters    270,180
Unaccounted for water 76,420 Percentage of loss        22.0%

October 24-November 15, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Water use status returned to “Normal” October 31 as reservoir levels increased to historical levels.

• Replacement blowoff valve at the Holiday Lake dam spillway on November 11.

• Keith Doran, Arborist removed three trees, including a large tree growing in the Holiday Lake Dam as required by DOE Dam Safety, and also chipped piles from fallen trees at various locations on November 11.

• November 15 presented multiple emergencies due to heavy rains:

  • The Dickenson Lake reservoir level increased 3 feet in 24 hours, and the Holiday Lake Dam reached maximum overflow. .

  • The storm runoff into the lakes resulted in very turbid water. The treatment plant was not able to reduce turbidity to drinking water standards. Until the lakes settle out, no water treatment will happen. There is enough storage of water in the tanks to supply the system for days. We have asked all water users to conserve until we can treat water again.

  • At Beach Ave between Aiston Creek Drive and Cedar Ave the road washed out, exposing and breaking a water main. This caused an estimated 80 gallon per minute leak until that section of the main was valved off. Three residential connections are without water service until we can safely access and repair the broken main.

  • A power outage and related road closure on Seacrest mid-morning cut off all vehicle access to the north end of the island.

October 2021 Water Usage (in gallons)

From storage tanks 425,370 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  417,420
Flushing 10,500 Dewatering Estimated (10/18) 25,000 Residential meters    299,340
Unaccounted for water 82,580 Percentage of loss        21.6%

September 6-October 24, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• The small docks broke free on September 17. The docks were secured to a mooring buoy that day during stormy conditions and were moved to drydock on September 18 with the help of members Nick Kluge and Guy Brooks.

• Large docks were removed on October 11. The dock system was damaged at multiple locations due to the September 17 event.

• The water treatment main pump relay was replaced on October 15 by PMG Controls.

• The pressure reducing valve near 3058 Hales Passage was replaced by RAM Construction on October 18, while Kevin and Isaac replaced a leaking blow-off valve at 1221 Scenic Ave.

Coming up:

• The Operations Shop metal door and frame will arrive soon and be installed as soon as possible.

September 2021 Water Usage (in gallons)

From storage tanks 417,800 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  409,850
Flushing 3,400 Residential meters    305,520
Unaccounted for water 100,930 Percentage of loss        24.8%

August 9-September 5, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• New finished water turbidimeter has been tested and is operational.

• Vertical profiling and water samples with a WWU student began August 17, continuing twice per month into autumn. Analysis of organics in the water will be performed at the WWU lab.

• Changed depth of reservoir pump for optimum source water conditions.

• New signage at the lake area and marina was installed.

• Water usage loss is much lower than during the main break ending in July. The unaccounted for water (loss) for August indicates cumulative leaks at valves in the distribution system that need to be replaced.

Coming up:

• Marina docks to be completely removed by October 11, weather permitting. Small docks may be removed after the end of September if equipment is available on the island during dry dock..

August 2021 Water Usage (in gallons)

From storage tanks 544,780 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  536,830
Flushing 0 Residential meters    430,510
Unaccounted for water 106,320 Percentage of loss        19.8%

July 13-August 8, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• The major ongoing leak was located on Mt Vista Drive and was repaired on July 13. On July 20 we quickly identified another line break on Beach Ave and fixed that in the same day. Overnight usage minimum (an indicator of water loss/leaks in the water system) continues to be very low, usually 1 gallon per minute.

• The treatment plant continues to produce excellent water with low turbidity levels.

• Dept. of Ecology visited on July 22 for the 5-year inspection of the Dickenson Lake Dam and the Holiday Lake Dam.

• Repaired hot water heater at Cabana.

• Reservoir levels in Dickenson Lake continue to track to be at a height normally seen one month later (early-September level).

Coming up:

• WWU students will begin helping with vertical profile samples in the reservoir beginning the week of August 16.

July 2021 Water Usage (in gallons)

From storage tanks 1,095,400 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  999,150
Flushing 500 Residential meters    464,410
Unaccounted for water 531,240 Percentage of loss        53.3%

June 22-July 12, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Our major on-going leak has finally been identified on Mt. Vista Drive after extensive

  investigation since the beginning of June. Dave Olsen with Water System Services

  helped locate the general area with an amplified geophone on July 8. We hope to

  excavate the water main as soon as utilities are located this week.

• The treatment plant continues to produce excellent water with low turbidity levels.

• Clubhouse water service replacement is complete and Clubhouse will be available for

  member use this week.

• Pump-back pump replaced June 25 by PMG Controls. New pump automatically

  starts/stops based on level in the well, instead of a manual switch

• The small dock retaining ring broke in an overnight windstorm on June 30 and was

  replaced by Chris Immer, who also fabricated another reserve ring. Chris also installed a

  new anchor rope on the end of the small docks on July 3.

Coming up:

• Opening the Clubhouse

• Installation of new finished water turbidimeter

June 2021 Water Usage (in gallons)

From storage tanks 1,095,400 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  1,087,450
Flushing 0 Residential meters    403,110
Unaccounted for water 684,340 Percentage of loss        62.9%

May 11-June 21, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Turbidity levels have stayed below violation levels from May 12, and continue to present.

• New water line installed at Clubhouse, connection to the main is pending. Currently no water service at Clubhouse and a portable toilet has been placed at the Marina until restrooms are available again.

• Docks were launched on May 28.

• At the beginning of June, overnight water flow (indicating water loss) increased to 10 gallons per minute and has gradually increased to 16 gpm (approximately 23,000 gallons per day) at the time of this report. The flow has been isolated to Hales Passage somewhere between Scenic Place and Scenic Avenue. Locating the main break has been a challenge after probing the area and excavating the water line in various locations.

Coming up:

• Locating and repair of the water main break is the priority at this time

• Complete Clubhouse water line replacement

• Replacement of pump-back system pump

• Installation of new finished water turbidimeter

May 2021 Water Usage (in gallons)

From storage tanks 581,400 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  573,450
Flushing 3,000 Residential meters    317,060
Unaccounted for water 253,390 Percentage of loss        44.4%

April 12-May 10, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• UVT meter in operation on April 17

• Turbidity treatment technique violation for April, published April 26.

• Excavate blow-off valve on Scenic Ave near 40037 to repair leak April 17.

Coming up:

• Marina docks to be launched Monday, May 17 conditions permitting

April 2021 Water Usage (in gallons)

From storage tanks 549,000 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  541,050
Flushing 3,000 Residential meters    314,980
Unaccounted for water 223,070 Percentage of loss        41.5%

March 23-April 11, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Kevin attended the WETRC virtual conference on March 23-24.

• Lowered water meter box at 10204 and installed a traffic-rated box and lid.

• Installed stop logs April 1-3 to raise swim lake level.

• Installed risers on Cabana septic tank to improve maintenance access on April 4.

• Replaced toilet at Cabana women’s restroom on April 8.

Coming up:

• Marina docks to be launched Monday, May 17 conditions permitting

March 2021 Water Usage (in gallons)

From storage tanks 522,500 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  514,550
Flushing 3,000 Residential meters    229,950
Unaccounted for water 229,950 Percentage of loss        45.0%

February 23-March 22, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Insurance risk manager toured facilities with Cash, William, and Isaac on February 25. His report is expected by the end of March.

• Review of meter usage for any frozen/stalled meters. No dysfunctional meters identified.

• Maintenance Shop burglary on evening of March 3, with theft of grounds keeping equipment. Security cameras helped identify the vehicle, and a police report was filed.

• Cleanup of Clubhouse basement and blocking of access points for otters. Clean Crawl completed sanitary cleanup and replaced insulation in the basement on March 15.

• Cabana septic tank lid excavated and prepared for riser installation and inspection.

• 5 year water production and usage history provided to Wilson Engineering for System Capacity Analysis.

• Isaac passed the Cross Connection Specialist exam.

Coming up:

• Final survey drawing for Clark Circle is expected any time.

February 2021 Water Usage (in gallons)

From storage tanks 454,680 Chlorine monitoring feed (0.178 gpm) 7,190
Net to distribution  447,490
Flushing 3,050 Residential meters    262,700
Unaccounted for water 181,740 Percentage of loss        40.9%

January 12-February 22, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Completed Water Facilities Inventory (WFI) and analysis.

• One of the turbidimeters failed and a new turbidimeter is on order.

• Raw turbidity has decreased allowing the treatment plant to filter at a faster rate with less

  coagulants. No turbidity violation is expected in February.

• Wilson Engineering has initiated the System Capacity Analysis as part of the

  requirements for permitting a new water treatment plant. Staff is collecting a 5-year

  history of usage records for this analysis.

Coming up:

• Isaac is scheduled to take the Cross Connection Connection Specialist exam on March

  15, 2021. Dave Olson will begin CCC consultation in March.

January 2021 Water Usage (in gallons)

From storage tanks 519,900 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  511,950
Flushing 3,650 Residential meters    263,800
Unaccounted for water 244,500 Percentage of loss        48.1%

December 8-January 11, 2021 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Turbidity violation published December 12 for November and December. Beginning in January, turbidity levels have remained below violation levels and continue to improve. We do not expect a turbidity violation in January.

• New jon boat now being used for sampling Dickenson Lake.

• UVT meter installation to be completed soon.

Coming up:

• Isaac will attend Cross Connection Control exam training on February 3-4, 2021. Dave Olson at Water Systems Services will be proposing a consultant arrangement to help implement this program in 2021.

• Wilson Engineering has identified a membrane filtration treatment plant on Blakely Island and is coordinating a meeting with the operator there to share experience on implementing this type of plant.

December 2020 Water Usage (in gallons)

From storage tanks 456,280 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution  448,330
Flushing 2,500 Residential meters    264,080
Unaccounted for water 181,750 Percentage of loss        40.8%

November 9-December 7, 2020 Operations Report

Kevin Southworth, Operations Manager

During this period:

• Turbidity issues have returned, reaching possible violation level on November 29 and continuing to present.

• We are now recording daily levels and turbidity at 2 foot depth in the reservoir to monitor any correlation with finished turbidity issues. During this period air bubbles in the raw water line from the reservoir stopped on December 5 at a level of 2 feet, 8 inches below overflow. 

• Lab samples are now being processed at Exact Scientific.

• Isaac attended Small Water System Management Program training November 9-10.

• Wifi extender installed at the treatment plant.

Coming up:

• UVT meter has arrived and will be installed as soon as possible.

• Isaac will attend Cross Connection Control exam training on February 3-4, 2021.

November 2020 Water Usage (in gallons)

From storage tanks 465,130 Chlorine monitoring feed (0.178 gpm) 7,950
Net to distribution   457,180
Flushing 1,200 Residential meters    280,310
Unaccounted for water 175,670 Percentage of loss        38.5%